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Terms & Conditions

1. Terms of Use and Informed Consent

Please read the terms of use carefully before using the content on our website ("this website"). These terms apply to Hottbag (us or our) and individuals who access or use this website (you or your). By using the site or otherwise indicating your consent, you agree to be bound by these terms. If you do not agree to any of these terms, you should immediately cease using this website.


Please confirm and warrant that you have reached the legal age of majority in your country of residence and have the legal rights and authority to agree to and use the terms on your behalf. If you access this website on behalf of your employer, these terms of use are binding on both yourself and your employer. At this time, you must further confirm and warrant that you have the legal authority to agree to these terms of use on behalf of yourself and your employer.


2. Use of the Website

This website is intended for your personal, non-commercial use only.


We make no representations concerning the suitability or availability of the website outside its primary jurisdiction. If you choose to access this website from abroad, you confirm that you are actively accessing the website and are responsible for complying with applicable local laws.


We strive to make this website as accessible as possible. If you encounter any difficulties using this website, please contact us.


3. Privacy Matters

We are concerned about our customers' privacy issues. For more information on how we protect customer information, please review our privacy policy. If you fail to comply with these terms or any applicable laws of Hong Kong, we may block or suspend your access to the site.


4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers or distributors.


You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


For more details, please refer to our returns policy.


5. Ownership and Right to Use the Website

You agree that any use of this website by you is subject to the following conditions: you shall not use this website for any purpose that is unlawful (under the laws of your country/region or the country/region from which you access this website), the terms of use, or you may not copy, download, reproduce, republish, frame, broadcast, or in any other way distribute any material on this website for any purpose prohibited by applicable laws of Hong Kong (unless such copying, downloading, reproduction, republication, framing, broadcasting, or transmission is strictly necessary for your personal, non-commercial, lawful use). You may not circumvent or disable any security features of the site or upload, transmit, or disseminate any viruses or malicious code through the site, nor may you provide any assistance or facilitation by third parties in circumventing or disabling any security features of the site or in uploading, transmitting, or disseminating any viruses or malicious code through the site.


6. Intellectual Property

This website respects the intellectual property rights of others and encourages users to jointly safeguard intellectual property rights. If users find that this website contains content that infringes upon their intellectual property rights, they can file a complaint according to this website's infringement complaint process. Our company name, logo, and all related product and service names, designs, and slogans are our trademarks or the trademarks of our affiliates or licensors. You may not use such marks without our prior written permission.


We do not guarantee that the materials on this website, any functions provided on this website and its servers will operate on an uninterrupted basis or be free of errors, viruses, or bugs, or will be compatible with any other software or material, except as otherwise required by the laws of Hong Kong.


7. Prohibited Uses

In addition to other prohibitions as set forth in the terms of service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to commit or participate in any unlawful acts; (c) to violate any international, country, provincial, or state regulations, rules, laws of Hong Kong, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the service or of any related website, other websites, or the Internet; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the service or of any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.


8. Comment Restrictions

For instance, we welcome positive comments, but we reserve the right to delete comments involving pornography, obscenity, defamation, threats, etc.


9. Disclaimer

This website does not assume any responsibility for website service interruptions or unavailability due to force majeure (such as natural disasters, government actions, hacker attacks, etc.).


This website does not assume any responsibility for information leaks, property losses, etc., caused by the user's own reasons (such as operational errors, account and password leakage, etc.).


10. Rights of Third Parties

No person other than a party to these terms shall have any right to enforce any of its provisions.


11. Limitation of Liability

To the fullest extent provided by the laws of Hong Kong, you will be liable for any damages of any kind arising out of or related to your use of or inability to use this website, any site linked to this website, or the content on this website or such other sites, including but not limited to direct, indirect, special, incidental, consequential, or punitive damages, personal injury, pain and suffering, emotional distress, lost revenues, lost profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, whether arising out of tort (including negligence), breach of contract, or otherwise, even if foreseeable, by us or any person associated with us, including without limitation our licensors, service providers, employees, agents, officers, or directors, are not required to bear legal responsibility for this.


12. Terms of Service

These terms of service and any policies or operating rules posted by us on this site or in respect to the service constitute the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications, and proposed oral or written agreements between you and us (including, without limitation, any prior versions of the terms of service). If any provision of these terms of service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable laws of Hong Kong, and the unenforceable portion shall be deemed to be severed from these terms of service. Such determination shall not affect the validity and enforceability of any other remaining provisions of the terms of service.


The final interpretation right of all the above terms belongs to this website. If the above terms are updated, please check the notice by yourself in a timely manner.